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 Federal Trade Commission
Telemarketing Sales Rule
Telemarketers who sell goods or services through interstate telephone methods are required to follow the FTC's Telemarketing Sales Rule.
FCC Regulations
Telemarketers who sell goods or services through intrastate telephone methods are required to follow their state do not call compliance regulations.
Understanding complicated terminology is the first step in Do Not Call Compliance.
National DNC Registry
Exclusions
Some organizations do not have to comply with the National Do Not Call Registry, including:
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 Scrubbing Your List
Ensuring that your calling lists have been compared to the National and State Do Not Call Registries on a regular basis will keep your company out of trouble!
The routine process of "scrubbing" your telephone lists includes comparing your lists to the most recent National and/or State Do Not Call Registry lists. Any new telephone numbers that have been added to the National and/or State Do Not Call Registry lists within the last 31 days that appear on your lists will be removed. Your lists will only contain those numbers you are allowed to call.
By subscribing to the services of Telemarketing Do Not Call, you can rest assured that your marketing efforts are not wasted.
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FREQUENTLY ASKED QUESTIONS
 What services do you provide?
Telemarketing Do Not Call enables telemarketers to safely solicit goods and services via telephone without risking penalties or violating National and/or State Do Not Call compliance.
How do your services work?
By using an automated Web-based management system, you will be able to upload and download telephone calling lists each month that are ready for your telemarketers to use. In addition, this service automatically removes Do Not Call numbers from your current list and allows you to check your numbers individually. See our list of services for more detail.
How much do your services cost?
The cost of services depends on the plan you select. You can choose as many services as needed, based on your company's telemarketing requirements. We offer both State Do Not Call and Federal Do Not Call service plans.
Suppose I accidentally call a DNC number?
When a telemarketer violates the Do Not Call policies, huge fines may be imposed on the company. We recommend that you contact your attorney immediately. If the telemarketer was registered and conformed to Telemarketing Do Not Call policies, a "safe harbor" clause may be applicable, as defined by the FTC.
Do you offer Do Not Fax compliance services?
Yes. Our Do Not Call service plans include all phone numbers registered with both Federal and State Registries. Fax numbers are part of these registries and will be included on your calling lists.
Do you offer compliance reporting?
Telemarketing Do Not Call chronicles all of your compliance activities including list scrubbing, agent training, DNC policy creation, internal DNC list maintenance and storage of campaign records. Compliance reporting helps you meet the COPC-2000 standard and provides the necessary documentation to defend against potential DNC-related compliance violations.
How do I get started?
To safeguard your company against calling the wrong number, follow these simple steps:
How do I contact you?
We are available to answer all of your Do Not Call compliance questions. Please contact us by phone: 800-493-6473 or by using our online contact form.
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 Our services allow you to register and purchase area codes with the National Do Not Call Registry!
GOLD Plan
State & Federal Do Not Call Compliance
- Full-service automated call list scrubs which return clean, state compliant, ready-to-use telephone numbers within 24 to 48 hours;
- Complete, updated interface with State Do Not Call Registry;
- Verification of individual telephone numbers against State Do Not Call lists;
- Unlimited customer assistance;
- Only $99.00 per month for first 100 numbers. See pricing schedule for greater detail.
SILVER Plan
Federal Do Not Call Compliance with State Options
- Self-service automated call list scrubs which return clean, FTC compliant, ready-to-use telephone numbers within hours;
- Complete, updated interface with Federal Do Not Call Registry;
- Verification of individual telephone numbers against Federal Do Not Call lists;
- Unlimited customer assistance;
- Only $24.95 per month for first 100 numbers. See pricing schedule for greater detail.
All files must be submitted in *.csv format
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